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The Luxe Maids of Illinois
Our Quality Framework

Cleaning is our craft.
The Luxe Standard
is our proof.

Every visit follows our 47-point detail checklist โ€” the same one, every time, in every home. Not a claim. A documented standard that holds every clean to the same exceptional level.

47
Checklist points
every visit
95%
Client retention
stay for years
5
Zones covered
kitchen to staircase
48h
Re-clean guarantee
if anything's missed

โ€œOur cleaning standard isn't a promise. It's a procedure โ€” written down, followed every time, checked before we leave.โ€

โ€” The Luxe Maids of Illinois

The full 47-point checklist

Every point below is completed on every standard visit. Nothing is skipped, abbreviated, or rushed. This is what Luxe Clean means โ€” a specific result, not a general direction.

Zone

Kitchen

9 points

Countertops cleared, cleaned, and dried โ€” edges and backsplash included

Cabinet exteriors wiped down โ€” hardware, hinges, and pull handles

Inside microwave cleaned and deodorized

Refrigerator exterior โ€” top surface, doors, sides, and handles

Stovetop and control panel wiped down

Sink and faucet scrubbed, polished, and dried

Light fixtures above work surfaces dusted

Small appliance exteriors wiped

Trash can emptied, liner replaced, exterior cleaned

Zone

Bathrooms

9 points

Toilet scrubbed inside and out โ€” seat, lid, base, and behind

Fixtures polished โ€” faucets, towel bars, and shower hardware

Grout lines scrubbed on all tiled surfaces

Mirror cleaned streak-free

Sink bowl and vanity top sanitized

Shower walls, glass doors, and tracks cleaned

Bathroom fan grille dusted

Trash can emptied, liner replaced

Floor mopped to baseboards and around toilet base

Zone

Living Areas

8 points

All flat surfaces dusted โ€” including decorative objects and framed art

Furniture vacuumed including between and under cushions

Television and electronics dusted โ€” without moving your setup

Window sills and tracks vacuumed and wiped clean

Throw pillows and blankets straightened

Blinds dusted โ€” slat by slat

Interior glass surfaces cleaned streak-free

Trash emptied if present

Zone

Bedrooms

8 points

Nightstands and dresser tops dusted and wiped

Mirror cleaned streak-free

Under bed vacuumed

Ceiling fan and light fixtures dusted

Closet exterior handles and surfaces wiped

Window sills cleaned

Bedding straightened โ€” or changed if you supply fresh linens

High-touch surfaces sanitized โ€” alarm clocks, lamp switches

Zone

Every Room โ€” Every Visit

13 points

Baseboards cleaned along every wall โ€” corners and wall returns

Light switches, outlets, and doorknobs sanitized throughout

Ceiling fans dusted โ€” both sides of every blade

Vents and return air grilles dusted

Door frames and molding wiped

All trash cans emptied and liners replaced

Floors vacuumed thoroughly โ€” edges, corners, and under furniture

Hard floors mopped after vacuuming

Scuff marks and marks on walls addressed where possible

Entry and mudroom surfaces wiped and swept

Stair treads and risers cleaned

High-touch surfaces sanitized at the end of every visit

Final walkthrough completed by team lead before departure

The standard also means knowing what we won't rush.

A checklist is only as good as the team that follows it. Every Luxe Maids visit includes a final walkthrough by your team lead before we leave your home. If anything is missed or falls short, we catch it โ€” before you do.

And if something does slip through: our White-Glove Resolution Promise means we return within 48 hours, same team lead, at no charge to you.

Same checklist, every time
Not 'we usually get to this.' Every point, every visit.
Same team lead, every time
Consistency in who cleans means consistency in results.
Your products, your preferences
We follow your surface care guidelines โ€” no guessing.
Final walkthrough before departure
Your team lead checks every room before we close the door.
Our Promise

The White-Glove Resolution Promise

If your home isn't Luxe Clean after our visit, we return within 48 hours โ€” free of charge, with the same team lead. You hear back from us within 2 hours of any concern. This is not our marketing. It is our standard.

Questions about The Luxe Standard

Is the checklist really followed on every visit?

Yes. The Luxe Standard is not a marketing document โ€” it's the procedure our team follows on every clean. Each team lead completes a final walkthrough before leaving your home to confirm every point was covered.

Does deep cleaning follow a different checklist?

Deep cleaning includes everything in the standard 47-point checklist plus extended interior work โ€” inside cabinets, inside the refrigerator, interior windows, and detailed attention to areas that collect buildup over time. We'll walk you through exactly what's included when you request your quote.

What if my home has a specific finish or material I'm concerned about?

We use your preferred cleaning products and follow your surface care guidelines. If you have hardwood floors, marble countertops, or custom cabinetry that requires specific products, just let us know and we work to your specifications โ€” not ours.

What happens if something is missed?

Our White-Glove Resolution Promise covers it: we return within 48 hours, same team lead, at no charge. You can reach us within 2 hours of any concern. We've maintained a 95% client retention rate because we take this seriously โ€” not because issues never happen, but because we respond to them immediately.